In QQML2012 we will discuss New Trends in Library Science and enjoy the beauties of Limerick and the Ireland landscape
The 4th Qualitative and Quantitative Methods in Libraries International
Conference (QQML2012) was scheduled during the previous 3rd QQML2011
Conference. QQML2009, QQML2010 and QQML2011 were successful events both from the
number and quality of the presentations and from the post conference
publications in Journals and Books. QQML2012 will continue and expand
the related topics. It was also decided that the 5th QQML 2013 International Conference will be organized in Rome, Italy.
Qualitative and Quantitative Methods (QQM) are proved more and
more popular tools for Librarians, because of their usefulness to the
everyday professional life. QQM aim to the assessment and improvement of
the services, to the measurement of the functional effectiveness and
efficiency. QQM are the mean to make decisions on fund allocation and
financial alternatives. Librarians use also QQM in order to determine
why and when their users appreciate their services. This is the start
point of the innovation involvement and the ongoing procedure of the
excellent performance. Systematic development of quality management in
libraries requires a detailed framework, including the quality
management standards, the measurement indicators, the self-appraisal
schedules and the operational rules. These standards are
practice-oriented tools and a benchmarking result. Their basic function
is to express responsibly the customer (library user) -supplier (library
services) relationship and provide a systematic approach to the
continuous change onto excellence. The indoor and outdoor relationships
of libraries are dependent of their communication and marketing
capabilities, challenges, opportunities and implementation programmes.
|
